A number of children in the party we were at, left trampolining to come and put their coat on and get a hot chocolate instead. However, when children are coming to play indoors, from temperatures outside that are below freezing, is is appalling to have no heating on. It is a shame, as the venue looks like it could be great. Out of all the the attractions we have ever visited, this was undoubtedly the worst experience and is the only time I have ever felt compelled to write a trip advisor. My food order was also incorrect and burnt. I would never visit here again, and only stayed as we were guests at a party. I asked to speak with a manager to complain and nobody was available. This was not a one off heating fault, staff advised this is the temperature they have to work in everyday. Offering more than just trampolines, Flip Out Aintree’s main arena includes an 85ft horizontal climbing wall, two 24ft cyber towers for vertical races between friends, wipeout zone, battle.

My child was really cold and uncomfortable and did not enjoy their visit. If you were to breathe out there was a visible fog cloud. The staff had multiple layers of clothes on and gloves. A number of children in the party we were at, left trampolining to come and put their coat on and get a hot chocolate instead.We visited today and the entire centre was freezing with no heating on, making for an exceptionally uncomfortable visit.

This was not a one off heating fault, staff advised this is the temperature they have to work in everyday. We visited today and the entire centre was freezing with no heating on, making for an exceptionally uncomfortable visit.

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